Purpose

This policy protects consumers, buyers and honest publishers. It is incorporated into every publisher agreement. If this policy and a signed agreement conflict, the stricter rule applies.

Approved sources (with pre-approval)

  • Paid search on Google and Microsoft Advertising, following platform policies
  • SEO and content sites with accurate service information
  • Maps and directory listings you own or are authorized to manage
  • Native, display and social placements with pre-approved creative

Prohibited traffic

  • AI- or bot-generated calls, synthetic voices, automated dialing, or any call not placed by a real consumer seeking service
  • Incentivized, rewarded or paid-to-call traffic
  • Cold calling, robocalls, prerecorded messages, or transfers without valid prior express written consent where required
  • Impersonating a brand, franchise, utility, insurer or government agency
  • False or misleading claims ("free" services, guaranteed insurance payouts, government programs)
  • Call padding, repeat-caller loops, call-forwarding manipulation or number spoofing
  • Traffic from outside the United States unless approved in writing
  • Unapproved sub-publishers

Creative and landing pages

All consumer-facing copy must accurately describe the service, disclose that callers may be connected to an independent provider where appropriate, and be approved in advance. Material changes need re-approval.

Where any traffic involves a web form, the form must display clear consent language naming the seller, and publishers must retain time-stamped consent records (for example, third-party certificates) and provide them on request.

Monitoring and audits

We monitor call patterns, review recordings and may request source-level data, screenshots and consent records at any time. Publishers must cooperate promptly.

Consequences

  • Invalid calls are unpaid and may be clawed back after payment
  • Traffic may be paused immediately pending review
  • Serious or repeated violations result in termination and forfeiture of unpaid amounts as provided in the agreement

Questions

The Lead House LLC, doing business as HomeProRadar
187 E Warm Springs Rd, Suite B268
Las Vegas, NV 89119
Phone: (702) 786-0588
Email: [email protected]

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